Warning: Attempt to assign property of non-object in /home/content/j/u/s/justynhoward/html/plugins/content/kl_rssfeed.php on line 33
10 Things You Can Do Right Now To Increase Sales Print E-mail
Written by Justyn   
Monday, 09 March 2009 00:00

The last few quarters have been tough on most sales organizations and just about everyone else. Some of us are having success ignoring it alltogether, but most of us are feeling some level of pressure. Here are 10 things you can do right now to turn this dip into an opportunity for growth.

Breathe and Reset.When sales are slow, we typically get worse at our jobs. We panic, we work in a frenzy and we stop working smart. It shows in our scattered (albeit increased) activity, our forecasting gets very optimistic and most importantly buyers can sense it.

Relax. Step away from the phone. Make a conscious effort to regroup, refocus and plan. Our current business climate is tough. We can play chicken-little with our competition or we can use this as an opportunity to grow.

2. Read: Eat That Frog by Brian Tracy.
Whenever I'm scattered, in a slump or setting goals, I revisit this short book and use it's 21 lessons to prioritize and regain my focus.

3. Use: Remember The Milk (or Things if you're a Mac user).
Now that you have your priorities straight and your tasks defined, use one of these task management tools to stay on point. These aren't your average task manager tools - they are intuitive, easy to use, and keep you engaged.

4. Start a blog or get involved in Twitter.
Not to sell, or find prospects, but to get better at your job and more knowledgeable about your industry.

5. Pick three blogs each focused on your industry and sales and subscribe to them.
Or add them to your feed reader. Check out sales.alltop.com for some suggestions on sales blogs. I also recommend www.sellingtobigcompanies.blogs.com and this blog of course. Use Technorati to find blogs on your industry.

6. Get 5 new recommendations on LinkedIn.
Recommendations are fantastic ways to get buyers comfortable doing business with you. Your company has them, do you? Start adding prospects to your network after the first face-to-face or second virtual meeting. Let them see your recommendations.

7. Perfect your email marketing efforts.
Do you have an email marketing strategy? You personally, not just your companies marketing department? Good. Now revise it. Segment your lists even further. Your prospects need value in this business climate, make sure you are providing it. Don't waste their time with impersonal sales copy. Use a tool like ConstantContact, or iContact to manage your efforts. They are dirt cheap and allow a much higher level of professionalism in your email efforts.

8. Close Outlook. And your IM.
They don't need to be open all day. It's time to focus, and the secret to your success isn't going to come from Outlook. Checking and responding to email a few times a day is plenty. And feel free to retire from IM completely during business hours. We're sales people, not paramedics - we don't need to be that accessible.

9. Profile your ideal prospect (in-depth) and spend your time pursuing those.
Who needs what you sell even in this economy? What are the attributes of the companies who have purchased from you in the last 6 months?

Rework your value proposition. Your prospects, whether businesses or consumers have different priorities in today's market. Are you addressing the right ones? Can you help your prospect be more productive with a smaller workforce? Can you help with consumer confidence? Make sure you've adjusted your value proposition to what matters today.

Readers: What have you done to increase sales in 2009? Share your favorite tip or tool in the comments.

 
Twitter: A Guide For Sales Professionals Print E-mail
Written by Justyn   
Tuesday, 03 March 2009 21:12

By now you've heard of Twitter or even dabbled with it. Quite simply, Twitter is a  twitterway to connect with the world and update them on what you're doing, and vice versa. I didn't see much value in that professionally until I realized it's more than just what you're doing. It's what you're reading, what you're struggling with, what you suggest, how you can help and how you can give back.

It also gives you an opportunity to connect with customers, those who are interested in your area of expertise and to crowd-source a very large audience.

It is a fantastic resource for sales professionals, but it must be used correctly. I've compiled a short outline of the right and wrong of twitter for Sales Pros. First, here are a few of examples of how Twitter has helped me professionally;

  • Finding people who are happy/unhappy with my product and making sure they all end up in the former category. A quick Twitter search will turn up all mentions of your business or product on Twitter.
  • Find people who are unhappy with the competition and finding ways to help. Twitter is often used to vent, and many include company and product names while doing so. Use Twitter Search or your favorite application to find them.
  • Find people who are considering using the products and services I sell. I often find tweets (an individual Twitter message) from people who are in meetings or demonstrations with my competition. Tweet them back!
  • Spreading the good word. Yesterday I posted a tweet about a software tool that I really like (@SlideRocket)and a link to read more about it on my website. The company reposted my tweet (known as re-tweeting) to over 1,800 followers including my web address. It's good press for everyone!

There are plenty of articles on the subject of Twitter, so I want to focus on just the things I feel are important for sales professionals to remember.

Twitter is not for prospecting. At least not in the traditional sense. You will likely build relationships that turn into prospects, but don't go into thinking of Twitter as a lead source. It's just not.

Add Value. Twitter's tagline "What are you doing?" is partly to blame for the "just ate dinner" and "watching Gossip Girl" tweets. In fact the original intention of Twitter was just that. But it has evolved and from a business perspective your posts need to add value to a reader's day. Especially for people who follow many others and are likely to recieve hundreds of updates per day.

Have two Twitter accounts. I use one which consistently adds value to my readers (I hope). The other I use for more informal things like connecting with a vendor or asking questions of my peers. The latter is full of re-tweets and @ responses. I have some of those in my outward facing account as well, but I find that a lot of the communications I have on Twitter aren't necessarily useful to my followers. That's what the second account is for.

Note: You'll need a second email address to make a second account. If you use Gmail and have a period in your name (justyn.howard) you can simply exclude the period (justynhoward) and Twitter will recognize it as a seperate email, but it will still go to the same address.

ReTweet the good stuff. It's courtesy, adds value to your followers and will likely gain you some additional ones.

 
How To Create And Deliver A Great Sales Presentation Print E-mail
Written by Justyn   
Tuesday, 24 February 2009 19:12
presentation

If you sell larger-ticket items or services, chances are you give sales presentations. And chances are you're doing it wrong. Here's a quick checklist to decide if your sales presentation needs work;

  • Are your first slides full of company information?
  • Do you use the same slide deck for every presentation?
  • Are your slides full of bullets?
  • Are your on-screen sentences more than 6-8 words?
  • Does any slide require more than 5 seconds of reading?
  • Do you spend time on demonstrations when a screen-shot would suffice?

Most of us are guilty of a few (or all) of these things. It's OK. You're doing things exactly the same way your competitors are. If your product/pricing/reputation are superior enough, you may make an average number of sales this way. If you want to provide greater value and a vastly more enjoyable experience for your prospects, we should explore some ways you can improve this process.

Your sales presentation should tell a detailed story of how your product/service will improve life for those involved. Does where your corporate office is located have any impact your audience? If it does fine, but ask yourself if every part of your presentation adds value. If it doesn't, ditch it. Does how many years you've been in business matter? Salesforce.com is one of the youngest companies in the CRM space yet probably the most respected.

My point is, get rid of the useless. It's your job to understand what will add value to your audience and deliver nothing more. If you haven't had enough dialogue to understand where the value lies, reschedule the meeting. If your slides are full of information easily found online or in your brochures, unplug the Internet and start over.

OK, plug it back in, you'll need it for research.

On the subject of useless, are their people from your company involved in your meeting that don't need to be? I have a competitor who regularly brings 6-10 people to every presentation, while all but 2 of them remain silent. It overwhelms the conference room and makes the prospect wonder if your bulging travel budget is reflected in your pricing.

So how do we do things right?

The next section will be broken into two parts. The first will focus on the technical aspects of delivering your presentation, the second will focus on what's in the presentation.

 


Joomla Templates by Joomlashack